Frequently Asked Questions


Orders are processed and shipped within 1-3 business days from California.

Standard Shipping

Free on all orders within the continental United States. Once an order has shipped, transit time is 1-7 business days.

Expedited Shipping

Price is calculated at checkout. Once an order has shipped, transit time is 1-2 business days.

Returns + Exchanges

We do not offer returns or exchanges. We cannot cancel orders once they have been placed. If there are any issues with your order please contact us within 3 days of delivery at customerservice@akiajewelry.com

Jewelry Material

All of our pieces are gold plated with at least 0.1 micron of 14K/18K Gold or Silver. The base metal is either stainless steel or sterling silver, please see product description for each product’s details. Learn more with our Jewelry Material Guide.

Care Guide

Our jewelry can be worn in the water are tarnish-resistant. We recommend storing items in a cool dry place and avoid contact with perfume and lotion. Learn more with our Jewelry Material Guide.

Contact Information

Please reach out with any questions via email at customerservice@akiajewelry.com

Golden Girl

Elevate Everyday

In a world of fast fashion, our collection is more than just a trend, it’s a commitment to style and sustainability. These quality pieces are timeless expressions of individuality. They complement your beauty and make you shine – always.

Our Mission