Refund policy

We do not accept returns or exchanges for any items.
Feel free to contact us with any questions or concerns at customerservice@akiajewelry.com.

Damages and issues
Please inspect your order upon receipt and contact us within 72 hours of delivery if the item is defective, damaged or if you receive the wrong item.

Refunds for Damaged Items
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It may take some time for your bank or credit card company to process and post the refund.